Thank you for shopping at Rwear.com by Crittenden Creative, Inc. As a "full service" agency, we strive to give our clients the best quality product for the best possible price. Whether it be embroidery, printing, design or silkscreening, we make you look good. Also, remember that we are only a phone call away. If you have a large order please call us for special pricing at 858.693.9020. We will have someone help you right away. We are not one of those internet companies who hide human interaction behind tons of HTML code. Crittenden Creative, Inc. 9899 Hibert Street, Suite C San Diego, CA 92131 858.693.9020 sales@crittendencreative.com TERMS Shipping Shipping rates are available for you in the above chart. Delivery Usual turnaround time is approximately one (1) week. Normal shipping is via UPS or FedEx ground (see chart above). Rush Orders Rush orders will be accommodated whenever possible, but may incur rush charges and/or additional shipping/handling charges. Please call us for all rush orders. Returns Since these are custom orders, returns are only for defective goods. Returns must be made within 30 days of our shipping date. Please include your original packing slip if possible. The item being returned must be returned postpaid (no C.O.D.'s will be accepted). Shipping and handling charges are not refundable.